We’RE THE EXTRA STAFF YOU NEED
We provide resources to handle inbound and outgoing phone engagement with customers while tracking and updating call status in the client tools and CRM system.
Back-Office Support
1
CSR Visibility Service Requests
1
Hand Delivered Notifications
1
Customer Inquiries
1
Direct Mail Notifications
1
Face-to-Face Coordination Resolutions
1
ICC/Social Media Complaints